Last updated: [July 2025]
Welcome to FloristChina.com. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you agree to be bound by these terms.
All orders are subject to availability and confirmation of the order price.
We reserve the right to cancel or modify any order for reasons including but not limited to: unavailability of products, payment issues, or delivery constraints.
Once the order is placed and confirmed, changes may be possible only if requested at least 48 hours before the scheduled delivery.
We accept payments via major credit cards, PayPal, and other methods listed on our website.
All prices are listed in USD unless otherwise stated.
Payment must be completed before the order is processed.
We deliver within the specified regions as listed on our website.
Delivery times are approximate. Delays may occur due to traffic, weather, or availability of the recipient.
If the recipient is not available, we may:
Leave the order at the door,
Attempt redelivery (additional fee may apply),
Or contact the sender for further instructions.
Orders canceled at least 48 hours before delivery are eligible for a refund.
Orders canceled within 48 hours of delivery may not be refunded.
Refunds will not be given for:
Incorrect delivery information,
Recipient refusal,
Minor product substitutions due to seasonal availability.
Please refer to our Return & Refund Policy for full details.
We reserve the right to substitute flowers or items with similar quality and value due to seasonal availability or stock limitations.
We ensure that substitutions maintain the theme, style, and color scheme of your selected item.
Your privacy is important to us. We collect and use customer data only for processing orders and improving user experience. For more information, please read our Privacy Policy.
All content on this website, including images, logos, product descriptions, and text, is the property of FloristChina.com and may not be copied, distributed, or used without permission.
We strive to ensure accurate information and timely delivery, but we are not liable for:
Delays due to unforeseen circumstances,
Indirect or consequential loss,
Third-party service interruptions (e.g., payment gateways, couriers).
